"Beautiful, location with a lovely village (shops and restaurants) with the immediate facility."
Wayne from Australia
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"The grounds of the hotel are beautiful."
nylegna from Australia
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"The beach was stunning, with warm water and complimentary water bean bags and table service right by the water's edge."
Ashlee
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Intercontinental Sanctuary Cove Resort By Ihg is a luxury five-star hotel offering a 0.5 hectare lagoon beach and award-winning dining options. This family-friendly Gold Coast hotel features 251 recently refurbished rooms and suites, as well as championship golf courses and a spa.
Rooms & Amenities
Accommodations at Intercontinental Sanctuary Cove Resort include 251 recently refurbished rooms and suites inspired by the surrounding tropical gardens. Each room features spacious balconies, deluxe bedding, and modern amenities designed for a comfortable stay.
Dining Options
Dining options encompass four restaurants, including The Fireplace, which specializes in locally-sourced wood-fire cuisine. Guests can also enjoy casual dining at the Lagoon Beach Club and explore a wide selection of local beers and wines at Verandah Restaurant & Bar.
Leisure & Family
The resort features the Lagoon Beach, a saltwater pool, and easy access to championship golf courses, including The Pines and The Palms. Intercontinental Sanctuary Cove Resort also offers family-friendly activities, such as the Planet Trekkers' Kids Club and fitness classes focused on engaging guests of all ages.
Business & Services
Business travelers can utilize the spacious conference centre with the latest AV technology and event catering options. There's a free daily shuttle service to Broadbeach and Surfers Paradise, making it easy for guests to access shopping and entertainment.
Must-do experiences
Indulge in fresh seafood at the local Fish Emporium on Marine Parade.
Explore the hidden charms of the Gold Coast's Surfers Paradise markets.
Take a scenic walk along the Coombabah Lakelands for stunning views.
Visit the Gold Coast Hinterland for breathtaking waterfalls and hikes.
Savor a traditional Aussie barbecue at the nearby Broadwater Parklands.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room Marina View
2 persons
39 m²
1 King-size bed
Marina view
Shower
Heating
room details
Classic Double Room Two Double Beds Marina View
2 persons
39 m²
2 Double beds
Marina view
Shower
Coffee machine
room details
King Room Marina View Club Lounge Access
2 persons
39 m²
1 King-size bed
Marina view
Shower
Coffee machine
room details
Double Room Two Double Beds Marina View Club Lounge Access
2 persons
39 m²
2 Double beds
Marina view
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Baby pushchair
Board games
Children's menu
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Heated swimming pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Intercontinental Sanctuary Cove Resort presents a delightful array of dining venues that capture the essence of Australian hospitality, blending local flavors with international finesse. Each restaurant offers a unique atmosphere, inviting guests to indulge in memorable culinary experiences from sun-kissed breakfasts by the pool to cozy romantic dinners by the fireplace.
Cove Cafe
Australian, Local, International
Ambiance
Family friendly
Key Offerings
Start the day with a vibrant buffet featuring seasonal fruits, gourmet bakery items, an egg station for made-to-order omelettes, fresh juices, and Vittoria Coffee. Perfect for families and those seeking a casual yet hearty breakfast.
Reservation
no
Daily from 06:30 - 10:30
The Fireplace
Australian, International
Ambiance
Traditional, Modern, Romantic
Key Offerings
Experience a captivating dinner service with an a la carte menu infused with the smoky flavors curated by Executive Chef Hamish Watt. Ideal for intimate meals or special occasions.
Reservation
recommended
Daily from 17:30 - 22:00
Verandah Restaurant & Bar
International
Ambiance
Modern, Romantic
Key Offerings
Relax in a stylish setting with a noteworthy selection of over 50 whiskies and innovative cocktails. Perfect for brunch or evening drinks, the expansive drink menu complements the relaxed dining experience.
Enjoy casual poolside dining with an enticing menu that includes Mediterranean flavors and grilled BBQ favorites. Perfect for families looking for a relaxed brunch vibe overlooking the water.
Picturesque marina featuring waterfront dining and boutique shopping. Ideal for a leisurely stroll or waterfront dining experience.
Sanctuary Cove Golf and Country Club
15 minutes' walk
Championship golf course set in lush surroundings. Offers a unique golfing experience and stunning views of the Gold Coast.
Dalozzo Art Gallery
11 minutes' walk
Local art gallery showcasing contemporary artworks. Features changing exhibitions and is great for art enthusiasts.
Dreamworld
10-minute drive
Australia's biggest theme park, featuring thrill rides and wildlife experiences. Perfect for family fun and adventure.
The Palms Golf Course
10 minutes' walk
Challenging 18-hole golf course surrounded by beautiful scenery. Booking in advance is recommended for a spot.
Sanctuary Cove Spa
10 minutes' drive
A tranquil spa offering relaxation treatments and wellness options. Ideal for a day of pampering and self-care.
WhiteWater World
10-minute drive
Exciting water park with thrilling slides and relaxing pools. Great for families and water sports enthusiasts.
The Fireplace
1 minute' walk
Upscale dining restaurant featuring local Australian cuisine with a seasonal menu. Reservations recommended for peak times.
Bistro 19
5 minutes' walk
Charming bistro serving modern Australian dishes with fresh, local ingredients. A casual spot perfect for lunch or dinner.
Quay Street Cafe & Bar
8 minutes' walk
Relaxed café with a diverse menu offering coffee, breakfast, and light lunches. Great for casual dining and quick bites.
Sanctuary Cove Tavern
11 minutes' walk
Lively tavern offering live music, sports screenings, and a vibrant atmosphere. A popular spot for evening entertainment.
Paradise Centre Cinemas
10-minute drive
Local cinema showcasing the latest movies. Offers a family-friendly atmosphere with comfortable seating.
Getting around
City Centre
Gold Coast27 min
·
18.0
km
Airports
Gold Coast (OOL)75 min
·
49.8
km
Brisbane (BNE)111 min
·
73.9
km
Train
Coomera Train Station7 min
·
4.3
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 929 reviews
Christopher
United Kingdom,
January
2025
6.4/10
The hotel offers a unique experience, particularly for those who appreciate a quieter getaway away from the hustle of the Gold Coast. While the amenities are charming and the lagoon pool is a highlight, there are significant issues with the dining and service that detract from the overall experience. It could be worth it for families looking for a spacious setup, but room issues and billing discrepancies make it less appealing for a luxury stay.
Rooms
6.0
The rooms were relatively spacious but showed signs of wear and weren't very stylish, with bland furniture and cleanliness issues, such as hair found in our second room.
Service
6.0
Service was hit or miss; we experienced some delays and inaccuracies with our room service and bills, making the stay feel less than smooth.
Location
8.0
The location is peaceful and feels secluded, perfect for relaxation, and close to a marina with dining options, enhancing the overall experience.
Dining
5.0
Dining was a letdown; breakfast options were limited and food quality wasn't up to par - some dishes were even served missing key ingredients.
Facilities
7.0
Facilities like the lagoon pool are beautiful and the standout feature, but there are issues like outdated poolside amenities that could use improvement.
Beautiful lagoon pool
Inaccurate billing
Terry
United Kingdom,
January
2025
7.4/10
We had a lovely holiday at the resort, enjoying the spacious rooms and exceptional service, especially for the kids. However, some areas of the facility seemed dated, and our dining experience didn't meet the high standards we expected. Overall, it's a great family-friendly destination with room for improvement.
Rooms
7.0
The rooms were spacious and clean, but could use some modernization. The privacy was lacking as we faced a walkway, and noise from adjacent rooms was a concern.
Service
9.0
Service was fantastic, with attentive staff who went above and beyond, especially in the Club Lounge where Roxanne made our experience delightful.
Location
8.0
The location provides a serene and relaxed atmosphere, perfect for families, but could use a bit more upkeep in terms of furniture.
Dining
6.0
Dining experience varied; while breakfast options were impressive, the quality of the food in the Club Lounge was lacking, and some meals were disappointing.
Facilities
7.0
The facilities included a beautiful lagoon pool which was a highlight, though some areas felt tired and in need of refurbishment.
Luna
United Kingdom,
October
2024
6.8/10
Our family trip to the resort was mostly enjoyable, with the kids loving the lagoon pool and the scenic grounds. The rooms were spacious and offered a lovely view, but some facilities and dining options left much to be desired. While the hotel has great potential, it falls short of the luxury standards we expected, particularly in dining and maintenance.
Rooms
7.0
We stayed in a spacious suite with a great view over the pools and fountains. The cleanliness was quite good, though the furniture felt dated.
Service
6.0
The customer service was generally okay, with some helpful staff, but the reception could improve on their responsiveness.
Location
9.0
The location is fantastic for exploring the Gold Coast and is close to pretty garden areas and a marina with shops and restaurants.
Dining
5.0
The dining options were hit or miss, with some meals not meeting our expectations during the conference and breakfast buffet lacking in quality.
Facilities
7.0
The lagoon pool was a highlight, though some other pool areas and the furnishings were not up to standard; the beach area was relaxing.
James
United Kingdom,
October
2024
6.8/10
I had high hopes for the Intercontinental Sanctuary Cove, but unfortunately, my experience was mixed. While the beach area is lovely and the grounds are well-kept, the service and dining left much to be desired. My room was comfortable, but it wasn't cleaned thoroughly, which was disappointing for a hotel of this caliber. Overall, I feel it lacks the polish I'd expect from an upscale resort.
Rooms
7.0
The room was good-sized and comfortable, but it wasn't cleaned as thoroughly as I expected, with hair found in the bed.
Service
5.0
The service was friendly, but there were a lot of mishaps, especially during dining, which made the experience frustrating.
Location
8.0
The grounds were beautifully maintained, with a great beach area for relaxation.
Dining
5.0
Dining was not enjoyable, with cold food and multiple meal returns; it really detracted from the overall experience.
Facilities
7.0
The facilities, especially the pool area, were inviting and well-kept, though some amenities like the pool bar's opening hours were inconvenient.
Dominic
United Kingdom,
October
2024
7.0/10
My weekend stay at the resort spa was quite enjoyable, with a beautiful man-made beach by the pool being one of the highlights. On the downside, the room had a musty smell and the furnishings felt outdated. The staff were great, but the dining experience left a bit to be desired. Overall, it's a lovely destination for families, but some areas are in need of attention.
Rooms
6.0
The room was spacious but had a musty smell and dated furniture. However, it was well-cleaned and maintained.
Service
9.0
Staff were obliging and eager to please, providing excellent service throughout our stay.
Location
8.0
The resort is set in beautiful, lush surroundings, providing a tranquil atmosphere. It's a bit of a drive but within walking distance to local attractions.
Dining
5.0
The dining options were lacking in quality and variety, with several items missing or disappointing. Breakfast didn't meet the expected standards.
Facilities
7.0
The lagoon pool is stunning and a main feature of the resort, though the upkeep of other areas needs improvement.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of AUD 50 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.