Intercontinental Sanctuary Cove Resort By Ihg, Gold Coast

The hotel offers a unique experience, particularly for those who appreciate a quieter getaway away from the hustle of the Gold Coast. While the amenities are charming and the lagoon pool is a highlight, there are significant issues with the dining and service that detract from the overall experience. It could be worth it for families looking for a spacious setup, but room issues and billing discrepancies make it less appealing for a luxury stay.

We had a lovely holiday at the resort, enjoying the spacious rooms and exceptional service, especially for the kids. However, some areas of the facility seemed dated, and our dining experience didn't meet the high standards we expected. Overall, it’s a great family-friendly destination with room for improvement.

Our family trip to the resort was mostly enjoyable, with the kids loving the lagoon pool and the scenic grounds. The rooms were spacious and offered a lovely view, but some facilities and dining options left much to be desired. While the hotel has great potential, it falls short of the luxury standards we expected, particularly in dining and maintenance.

I had high hopes for the Intercontinental Sanctuary Cove, but unfortunately, my experience was mixed. While the beach area is lovely and the grounds are well-kept, the service and dining left much to be desired. My room was comfortable, but it wasn't cleaned thoroughly, which was disappointing for a hotel of this caliber. Overall, I feel it lacks the polish I'd expect from an upscale resort.

My weekend stay at the resort spa was quite enjoyable, with a beautiful man-made beach by the pool being one of the highlights. On the downside, the room had a musty smell and the furnishings felt outdated. The staff were great, but the dining experience left a bit to be desired. Overall, it’s a lovely destination for families, but some areas are in need of attention.